REVIEWS

Alpha Pawn Shop Reviews. Real comments from real customers!

Read our Google reviews below to see what our customers have to say about Alpha Pawn & Jewelry.
Great place pays Top Dollar for your merchandise also great inventory. (purchased Tablet) Works Excellent Was Brand New!! 
Shaquille R.

Great place all around! We’re very knowledgeable and helpful in making sure satisfaction was key! Definitely recommend this place, plenty of cool Guitars and items to check out!
Scotty M.

10 out of 10 would go back again the best service I've had
Lazy B.

Great place. They are always fair and eager to help. They have gone above and beyond to help before. The shop is filled with tons of good stuff as well. If you haven't yet I suggest stopping in next time you need something or need a pawn.
Scrapmyster

It's my favorite shop
Lisa M.

Great customer service! Able to test audio equipment on site and open on Sundays. A step above your average pawn shop and really cool stuff in this place! Will definitely be doing business here again. 
 Stephanie P.

By far the friendliest and most respectful pawn shop I've ever been in. I'm embarrassed to go in to pawn shops but these guys made me feel relaxed. If I ever need to use one again this will be the place I go. Thx guys! Td H.

Excelente service, I highly recommend this place, they treat you like family, not like customer. Thank you very much. Eduardo S.

Bought an engagement ring for a fair price, everything for sale was reasonably marked!
Richard G

Alpha pawn is the only pawn shop I go to. I choose to take my business here because of the fairness and trusted knowledge of the employees. I highly recommend taking your business to Alpha Pawn. Joe R

I rode 4 miles to this pawnshop because it is the best pawnshop in Arizona. I didn’t get exactly what I wanted but it was what I expected. The guys in here are friendly and will do everything it takes to help you out thank you very much for what you do. Again I wouldn’t have ridden for miles in the middle of the summer if it wasn’t the best Shop I’ve ever been. Robeet H

Just purchased a g43 from the the guys over at alpha pawn, great customer service!!! Very kind and made the atmosphere feel like home! Definitely coming back! Julian T.

I'm not exaggerating when I say Alpha Pawn is the best pawn shop I have done business with. I will be doing business here from now on. The staff are easy going and very helpful. They also give the most money for your stuff and are very honest. In my opinion, even if they are out of the way, they are worth the drive! Tim P.

I came in and was assisted by Den, who was really helpful. I called a couple different pawn stores to sell my computer and Den was the only one I talked to out of all of them who seem to actually understand and know what he was doing. Will definitely comeback, and would highly recommend going here. Josh W.

Super nice guy! So glad he was open on EASTER!! Gave us a good deal! Joyce F.

As a 50 year old male and professional musician it would probably be an understatement to say I've been to and worked with a number of pawn shops in cities all over the country. Since my live shows have been put on hiatus for the last year due to Covid-19 I have definitely at times needed some help and quick cash. I can say wholeheartedly that Alpha Pawn is hands down the best pawn shop I have ever dealt with. A great shop with great products but more than that, they are the absolute greatest staff I have ever dealt with! Sean is not only helpful and knowledgeable but is one of the nicest guys and really runs a wonderful place! His crew of J.D. and Den are also great and super nice guys too. I couldn't say enough positive things about this store and staff. When it comes to the pawn game, Alpha pawn is truly the #1 shop in Phoenix and I highly recommend checking them out! Troy M. 

Honestly one of the best! Sean rocks best guy to deal with. Keeps me coming back!
Thoman M.

Big shout out to Den! Thank you for the amazing customer service you provided. And most of all helping me out! Was easy and fast. In and out. Couldn't have chosen a better place to go to. 
Samantha G.

Always works with me. Great customer service!
Michelle S.

This place is not only good for pawning it’s also good for buying things like work tools and such great customer service very friendly.
John D.

Truly the best service, I went in right before they were supposed to close and they were really nice and helped me out.
Suzana M.

Prompt and friendly service. Looking forward to doing business again.
Jason Y.

Fast and easy!
Aaron W.

Great Customer Service.. Always treated with respect and courtesy..like family..Anytime that I need to Pawn or sell something I would only use them because they are transparent and honest..Thank You Sean and J.D.
Igor G.

Love this pawn shop chill friendly people great low prices for amazing and unique items and they get you the best loans around the area in my opinion if you want a loan go here they are awesome.
Dakota P.

Stopped in at Alpha pawn today to handle some business. I was assisted by David and Sean, both were very pleasant and friendly. They are very easy to do business with. Alpha pawn will be my go to from now on. I’m also recommending them to friends and family. 
Sheila L.

Alpha Pawn and Jewelry is a solid establishment. Sean being at the helm, means that integrity, honesty, and compassion pervade. Alpha Pawn truly demonstrates a heart of service toward this community. Thank you for being there, most especially through some of the challenges that we have all faced recently. 
Mark W.

Great service and pretty outgoing people!
Jonnathan R.

Go see Sean... He will give you the best deal best price... We go to Alpha pawn for our needs. Excellent fair customer service. Great prices.
Loretta K.

Open Sunday's thank you alpha pawn & Jewelry. Den was helpful and very professional. He explained in detail how it all works and got me out in a timely fashion. I had a great experience and i recommend everyone to pawn, shop, and buy from alpha pawn.
Pharoah S.

Friendly and helpful staff and a good selection of items! 
Joseph M.

Gave me a great deal!!! Very reasonable as well !!
Brian A

GOOD people.
Chris M.

Good business fair prices and reasonable pawn prices. Friendly staff. This is my 1st time pawning with then and I'm satisfied with the service.
Rigo B.

Den helped me today at the pawn shop. He was extremely professional and kind when it came to my business at the pawn shop.I had a great experienceand recommend anyone to come into pawn shop for buy, sell, or pawn!
Lou B.

I had a great experience here. I have never pawned an item before and was walked very clearly through the process by the owner. Very nice guy. It is a very simple deal and the repayment was a lot less than I expected. I had always thought if I was to pawn something ever it was going to leave me feeling like someone had taken advantage of me or that it was going to seem impossible to get whatever it was back. It was quite the opposite. Quick, easy, professional, and polite. I would recommend this place to anyone.
Ben H.

Been coming to Alpha Pawn every time I’m in need of cash they give me a great price for my items. Thanks Alpha Pawn
Leticia C.

Very welcoming and friendly environment. I had never pawned anything before and they explained all options and differences so i could make the best choice possible. Would highly recommend and I will Deal with them from now on. Thank you for the exceptional services.
D.N.

Great pawn shop fair pricing.
Danny B.

Love this place! Sean and the Crew are top notch! I stop in as often as I can! 
Greg F.

I could not be happier with the way I'm treated by the owner and his staff it's better then my bank when I need fast cash,they are the best around Phoenix .Dan L.

Great service. Den is one of the most honest people I know. Matt K.

Best pawn shop I've ever gone to. Will never go anywhere else. Always fair and respectful." Ben R.

Great people, great pricing,all around the best pawn shop in the valley." Joshua H.

I stopped by Alpha Pawn the other day to pawn some things, and it was a very pleasant experience. They were very professional and helpful, and they were willing to work with me to get a very fair price for my goods. They also have a wide variety if interesting and quality items I have not seen at other shops. I will definitely come here again for any of my pawn shop needs. Zane D.

Sean is an amazing person who runs his business with an outstanding customer care. He is fair and understanding. The store is located on a nice corner with easy to park area. They have unique stuff for purchase and can also assist with FFA transfers.This place, the staff and the owner will not disappoint you. Thank you Sean! Jay M.

Called the location to find out if they had a certain product in stock. The gentleman was able to find it and test it before I got there to ensure everything was working properly. Way to be proactive and show great customer service Definitely a place I will be more than happy to continue doing business witif I need a pawn shop again in the future. Christopher E.

I have dealt with this pawn shop on a few occasions they are totally awesome! They take really good care of you and treat you with dignity and respect. Not like some pawn shops that take advantage of you because of the situation where you need cash. There are small family-owned business that takes care of their people rather than the big chains that only look for the bottom dollar.I would recommend this place to anyone and that's why they are called Alpha because literally they are number one! Lawrence B.

Gave me a great price on a guitar, but when it turned out not to be what I needed their friendly staff was willing to work with me and my schedule.
Denis V.

I am usually not short on words, Alpha Pawn leaves me....wordless, for the most part. There are simply no words to describe a business with this type of business model, staff, attention and genuine concern and value for itself and it's customers. Rather than enamor them and you with a bunch of complimentary wording, I honestly don't believe a word exists to describe how well they do business. I will simply say this, if you need a fair and honest loan with staff that really cares about its customers, this is the store for you. If you are looking for quality items they have them. If you want to see what businesses in America look like that are run to the finest of their abilities - this is one of those businesses - thank you, to you and your team, I will not forget.
Dan M.

Great service, fair pricing, highly recommend.
Jill B.

I've had an opportunity on several occasions have done business with the people who work there, and they are very helpful, and are very easy to work with, thanks guys, 
Danny B.

Probably the best pawn shop I've ever been to. They have a mix of everything and are fair on pricing. I didn't feel like I was getting gouged or nickled and dimed to death. I would recommend this shop. Sam C.

Nice cozy spot not to far from my house. I go here often. Cheflee A.

Went in here on a whim and was so glad we did! The owner couldn’t be nicer. Bought a gorgeous rug and a fishing pole don’t 5 year old could try fishing. The owner threw in another pole and a bucket filled with fishing supplies. Both thumbs way up.
Denden K.

Great people & great place to shop!  I highly recommend this company. Patricia H.

Love this place. Very knowledgeable and a wide organized variety of items. Easy access. Safe. Clean. Sean and staff are very compassionate and will work with you. I like this place better than most 2nd hand stores. Go there! You'll see. Jane K.

I live right around the corner, we stopped by to pawn item's. They are so kind and honest.I pawned my droid cell phone the owner gave me such an incredible price$$$$ thank you Alpha Pawn!!!! Violet Z.

Best pawn shop in Phoenix. Staff very friendly and fast. Nate G.

Although Alpha Pawn & Jewelry may be a small shop, and not as newly constructed as some of the major pawn chains, the staff there are absolutely the best I have dealt with.Very reasonable on pawns and also it is a great place to purchase used goods that are in excellent condition. The best part is the prices blow the major pawn shops out of the water! David B.

Good service, excellent staff friendly and knowledgeable in what they do. Blake L.

Excellent service, Clean and ready to help. Their girl Ceni was on point and help me in a pinch. Will for sure be recommending them for any Pawning needs. Jarad C.

Quick, easy, and transparent process. Friendly and welcoming staff. Great selection and fair prices for both buying and selling. Easily my first recommendation for anyone looking for a pawn shop. Joseph H.

This is my third time coming here... And for a reason. These guys really make the whole experience quick, painless and pleasant! LOVE YOU GUYS!!! Shannon

Did an FFL transfer here and it was as smooth as can be. Shipped Monday, arrived Tuesday, picked it up today (Wednesday). Excellent service and knowledgeable staff. Christopher W.

Great place!! Wonderful staff and fair payouts.. They have anything u might need. Erin C. 

With awesome stuff, great prices and good people, it's a solid place and I recommend dropping in to take a look around. 
What's more is that, while making the rounds trying to locate things burglarized from my home, they were calming, reassuring, and did their best to try to help. That kind of empathy and kindness isn't lost on me, and I'm extremely grateful for it. Wyatt M.

The staff at Alpha Pawn has amazing customer service. Their interactions and friendly nature really puts these guys on the map. Always willing to work with you to the best of their abilities.highly recommended. Chris P.

Sean runs a great shop! Awesome customer service! Thanks for making a deal with Ruth-Ann and I! Lots of cool stuff for sale! Aldo Q.

I sold some power tools and expected only $50 out of it and walked out with $70 which was a $20 difference. I totally refer these guys. They definitely try and get you the best deal possible. Christopher P.

My first time here and it was awesome. They great you as you come in. Talk to you while they work with you instead of just ignoring you like some of the other places. They worked with me and helped me get what I need. Will definitely always come back and tell every one I know!! Kaitlyn M. 

Very professional, and upstanding ppl to work with. Glenn P.

Place is awesome they're straight up with you and don't try and lowball you if you've got something of value they got you for sure. D. Vasquez

Nice friendly place good prices, they have that personal touch that don't lose you in the process like most places out to make a buck! Two thumbs up! F.A.

Thanks alpha pawn!!Great and friendly experience. Knew we we're in a bind and really worked with us. Won't hesitate to return if need be. C. Mckethan

These guys are awesome. Very reasonable and, honest. Looking for pawn shop come here. Was our first time and, if I need pawn again this will be the place. No wait time and respectable service. Thanks Alpha. A. Lama

Purchased everything I had to offer and have a fare price. Staff was patient and welcoming - would definitely go there again.
JB Gingerich

Alpha Pawn was a positive experiencejust as all the other reviews stated. It was well kept & clean. Cieny was friendly without being fake. She quickly assesed my item & gave me a fair price$. Over all it was Short & Sweet. Unlike most every pawn shop I wasn't haggled down and completely ripped off, 5 star's for Alpha & Cieny!
J. Beucler

The people in this business are honest. It is very difficult in this day and time to find honest people in the world. But you can find them here. They are especially kind and considerate of your needs and will go above and beyond to meet and exceed your needs. Their professionalism coupled with natural human caring and consideration of one's situation is refreshing and unremarkable. Undeniably the best place to go in all of Phoenix and the greater metro area.
H Patton 

My experience here was great! Thumbs up! This was my very first "pawn store" experience, and I went here based on the 5 stars. It was close to where I lived and I always like to shop in my area, instead of going out of the area.

As soon as I walked in the door, I saw the cleanliness of the store and was immediately at ease by the friendly greeting from Dan. I wasn't sure the value of my items, but I had a ball park kind of idea of what the items would fetch if I sold them, instead of pawned them. Dan took a look at my items, and gave me a fair deal. It's what I thought I could get, so I am pleased.
L Lacy

I bought a Vector torch kit from them for $150! no joke! Works like a champ! They were willing to open a little earlier then usual, for me to come in. The best experience at any pawn shop I ever had! The man was very nice, will definitely recommend it!
AZ Engineer

Truly a one of a kind pawn shop... I was treated with respect and properly spoken to, not merely talked at. As far as the items they have... I could've easily spent a few hours just looking, it's a great mix of old and new... They've got my business for life, even being 30 mins from my house. Thanks guys!!
G DeStellano

If you have any gold to get rid of, this is the place to go! Also friendly folks, easy to talk to.
M Jarvis

Love this place funny staff and super nice and helpful.
P Perez

I have been searching for an affordable ceiling fan for several months and finally found it, brand new and in the box.
B Davis

I never walk into a pawn shop. but when i did i found the exact thing i was looking for and at a great price. and the employee was nice and helpful. Thank you.....Alpha Pawn
D Neang

Love it... Great stuff and great employees.. Wonderful vibe!!!
E Moraga
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